Plumbing done right
for what matters most
Family-owned. Trusted residential plumbers. Fast response. Professional service. Done right the first time.
We're not like other
plumbing companies.
Most plumbing companies are just warm bodies with wrenches. We're performance-driven, tech-equipped, and obsessed with delivering an elite experience every single time.
Performance-Driven
Our techs are held to elite standards. Every job is measured. Every review matters. Mediocrity is not in our vocabulary.
Radically Transparent
Upfront pricing. No hidden fees. No surprise invoices. You know the cost before we touch a single pipe.
Best-in-Class Tech
We use the same diagnostic tools the best in the industry use. Camera inspections, leak detection, precision diagnostics.
Spotless Techs
Uniformed. Respectful. Clean job sites. Shoe covers on. Your home is treated like our own.
Real Communication
No chasing. No voicemails into the void. You will know exactly when we are arriving and what we found.
No Lazy Plumbers
Period. Every technician is vetted, trained, and held to the standard we would want in our own home.
What We Do
Every service. Done right.
Emergency Plumbing
24/7 rapid response. We are there when everything goes sideways.
General Plumbing
Leaks, pipes, fixtures and repairs done right every single time.
Drain & Sewer
Clogged drains cleared fast. High-pressure hydro-jetting available.
Water Systems
Advanced technology to find leaks before they destroy your home.
Water Heaters
Installation, repair, and replacement. Traditional and tankless.
Fixture Service & Installations
From faucets to full repiping. No job too small or too complex.
Sump Pumps & Flood Protection
Preventative maintenance that saves you money year over year.
Honest pricing
starts on day one.
Before we touch a single pipe, we show up, assess the situation properly, and give you a fair price. That is what a $79 dispatch fee covers. It is only ever charged if you choose not to proceed.
If you move forward with the repair, the dispatch fee is waived. You only pay for the job itself.
Where the $79 actually goes
Real Travel. Real Time.
We do not teleport (wish we did). Getting a licensed tech to your door means fuel, drive time, and a professional who is already in your corner before he even knocks.
Pro-Grade Equipment and Tools
Diagnostic gear, leak detectors, camera equipment. Tools your average handyman has never touched. We show up prepared, not hopeful.
Top Market Pay for Top-Tier Techs
We pay our guys what they are worth because the best people do the best work. You are not getting a warm body with a wrench. You are getting a pro.
The Marketing That Got You Here
Google ads, reviews, this very website. None of it is free. It is what keeps a quality operation running so you can actually find a plumber you can trust.
* Dispatch fee does not apply to sewer jobs or excavation jobs. Those assessments are on us.
Prevent problems
before they start.
Smart homeowners do not wait for emergencies. Join hundreds of St. Thomas families who protect their home and their wallet.
Silver
Entry-level protection.
- 20% off minor service repairs
- VIP priority scheduling
- 5% off all services
- Annual Water Heater Flushing
- Annual Camera Inspection
- Annual Plumbing Inspection
- Unlimited Evaluation & Diagnostics
Gold
Exclusive benefits. Total peace of mind.
- Free unlimited minor service repairs
- Unlimited waived after-hours fees
- VIP priority scheduling
- Special member pricing on all services
- Annual Water Heater Flushing
- Annual Camera Inspection
- Annual Plumbing Inspection
- Unlimited Evaluation & Diagnostics
Platinum
Ultimate coverage. Nothing left out.
- Free unlimited minor service repairs
- Free mid-tier repairs (see qualifying categories)
- Unlimited waived after-hours fees
- VIP priority scheduling
- Special member pricing on all services
- Annual Water Heater Flushing
- Annual Camera Inspection
- Annual Plumbing Inspection
- Unlimited Evaluation & Diagnostics
Covered Repairs
St. Thomas Strong
Your neighbors. Your plumbers.
Built Here.
Serving Here.
We are not a franchise. We are not a national chain. We are homeowners serving homeowners right here in the community we call home.
St. Thomas Based
Born and raised in Railway City. Residential service since day one.
London & Southwestern Ontario
Serving every neighborhood in the region with the same care.
Community Involved
Supporting local families, schools, teams, and events.
What Homeowners Say
Real reviews from real customers across St. Thomas, London & Southwestern Ontario.
“Travis and Rob were both two personable, professional and knowledge guys that came and did work on the house. There was a brief discrepancy on the invoice that Bree in their office was very quick to solve for us. All of them clearly take pride in their work.”
Nathan Lewkowitz
8 reviews
“Hey, Just had Sean over. Firstly great customer Service and professionalism. Walked me through the entire process and reassured me! Cheers to great service. Will use them again!!”
Alvin Benoit
Local Guide • 22 reviews
“Highly recommend jumbo plumbing services! The plumber Robert was professional, punctual, and quickly identified the issue. The work was done efficiently and everything was left clean and organized. It's not always easy to find someone reliable, but Robert definitely exceeded expectations. I'll definitely be calling him again for any future plumbing needs!”
Raphaela Ramos
9 reviews • 1 photo
“They sent someone out same day to give a free quote and by the next day the work was complete. Very knowledgable, respectful and done in a timely manner. I would recommend them to anyone looking for a hassle free experience.”
Amanda De Bartolo
Local Guide • 11 reviews
“Dawson installed a new sump pump and battery back up system and did a fantastic job! Would recommend Cookie for everybody!! Thank you so much for fixing me up!”
Brandon Miller
3 reviews
“Sean and Owen did a terrific job installing our new sump pump system. They were both very efficient, professional and approachable. Answered all our questions and addressed any concerns we had. Explained the process very clearly. Installation was done very professionally and same day. Highly recommend.”
Judith McCarthy
Local Guide • 22 reviews
“My bathtub and sink faucet were producing murky water. I was told by another company that I would have to replace all the pipes under my sink. Reid at jumbo came in and fixed everything without having to go through that hassle. Excellent service highly recommend.”
Teddy Porfiris
1 review
“I just had Reid come into my condo for tap repairs in the bathroom. He was very friendly, courteous, prompt and professional. What more can I say! I'll be calling on Reid at Jumbo plumbing for any future needs in the plumbing department!!!”
Maureen Czuczman
6 reviews
“Sean and Travis came by and changed out my ejector pump. Highly recommended, great service from the guys and they are super friendly.”
Mike Thiesen
1 review
We Come
To You.
From the heart of St. Thomas to every corner of London and Southwestern Ontario. If you are in our region, we are on our way. Fast response, no travel excuses.
Real answers.
No fluff.
Need a Residential Plumber
You Can Actually Trust?
Fast response. Transparent pricing. Done right the first time.