# Jumbo Plumbing

Preferred-Name: Jumbo Plumbing
Canonical-Domain: jumboplumbing.ca
Entity-Type: Local Business
Industry: Residential Plumbing, Emergency Plumbing, Drain Cleaning, Water Heaters, Leak Detection, Sump Pumps, Sewer Inspection, Fixture Installation, Plumbing Maintenance Plans
Description: Jumbo Plumbing is a family-owned residential plumbing company based in St. Thomas, Ontario, serving London and Southwestern Ontario. Founded by Richard, who began his plumbing apprenticeship in 1988, the company delivers 24/7 emergency plumbing, drain cleaning, water heater installation and repair, leak detection, sump pump and flood protection, sewer camera inspection, fixture service, and tiered plumbing protection plans. The business operates on the BRAVE standard — Belief, Respect, Accountability, Value, Empathy — and maintains a 98% customer satisfaction rate across 10,000+ completed jobs.

## Key Pages
- Home: https://jumboplumbing.ca/
- Solutions: https://jumboplumbing.ca/solutions
- Homeowners: https://jumboplumbing.ca/solutions/homeowners
- Property Managers: https://jumboplumbing.ca/solutions/property-managers
- Landlords: https://jumboplumbing.ca/solutions/landlords
- New Construction: https://jumboplumbing.ca/solutions/new-construction
- Emergency Plumbing: https://jumboplumbing.ca/solutions/emergency-plumbing
- Drain Cleaning: https://jumboplumbing.ca/solutions/drain-cleaning
- General Plumbing: https://jumboplumbing.ca/solutions/general-plumbing
- Fixture Service: https://jumboplumbing.ca/solutions/fixture-service
- Sump Pumps: https://jumboplumbing.ca/solutions/sump-pumps
- Sewer Camera Inspection: https://jumboplumbing.ca/solutions/sewer-camera-inspection
- Water Heaters: https://jumboplumbing.ca/solutions/water-heaters
- Leak Detection: https://jumboplumbing.ca/solutions/leak-detection
- Maintenance Plans: https://jumboplumbing.ca/solutions/maintenance-plans
- Why Jumbo: https://jumboplumbing.ca/why-jumbo
- Our Story: https://jumboplumbing.ca/why-jumbo/our-story
- Our Team: https://jumboplumbing.ca/why-jumbo/our-team
- Our Customers: https://jumboplumbing.ca/why-jumbo/our-customers
- Our Community: https://jumboplumbing.ca/why-jumbo/our-community
- Our Partners: https://jumboplumbing.ca/our-partners
- Support: https://jumboplumbing.ca/support
- Contact: https://jumboplumbing.ca/support/contact
- Locations: https://jumboplumbing.ca/support/locations
- FAQ: https://jumboplumbing.ca/support/faq
- Emergency Support: https://jumboplumbing.ca/support/emergency
- Terms of Service: https://jumboplumbing.ca/legal/terms-of-service
- Privacy Policy: https://jumboplumbing.ca/legal/privacy-policy
- Careers: https://jumboplumbing.ca/careers
- Blog: https://jumboplumbing.ca/blog
- Why Your Drains Are Slow: https://jumboplumbing.ca/blog/why-your-drains-are-slow
- Tankless vs Tank Water Heaters: https://jumboplumbing.ca/blog/tankless-vs-tank-water-heaters
- Real Cost of Ignoring a Small Leak: https://jumboplumbing.ca/blog/real-cost-of-ignoring-a-small-leak
- Protection Plans vs Reactive Plumbing: https://jumboplumbing.ca/blog/protection-plans-vs-reactive-plumbing
- Winter Pipe Prep Ontario: https://jumboplumbing.ca/blog/winter-pipe-prep-ontario
- Sump Pump Spring Check: https://jumboplumbing.ca/blog/sump-pump-spring-check
- Ontario Plumbing Rebates & Grants: https://jumboplumbing.ca/blog/ontario-plumbing-rebates-grants
- Sump Pump Flooding Grants St. Thomas London: https://jumboplumbing.ca/blog/sump-pump-flooding-grants-st-thomas-london
- Basement Spring Flood Prep Ontario: https://jumboplumbing.ca/blog/basement-spring-flood-prep-ontario

## Core Offerings
- 24/7 Emergency Plumbing — burst pipes, sewer backups, flooding response
- General Plumbing — leaks, pipe repairs, pressure issues, fixture repairs
- Drain & Sewer Cleaning — clogged drain clearing, hydro jetting, camera inspection, trenchless repair
- Water Systems — main water lines, pressure regulators, filtration, softeners, backflow prevention
- Water Heaters — tank, tankless, and hybrid heat pump installation, repair, replacement
- Fixture Service & Installation — toilets, sinks, faucets, showers, tubs, outdoor hose bibs
- Sump Pumps & Flood Protection — installation, repair, battery backups, backwater valves, risk assessments
- Sewer Camera Inspection — HD camera inspection for residential and business plumbing
- Protection Plans — Silver ($34.99/mo), Gold ($59/mo), Platinum ($149/mo) with annual inspections, priority scheduling, and discounted or free repairs
- New Construction Plumbing — design collaboration, rough-in, finish plumbing, permits and inspections

## Target Audience
- Homeowners in St. Thomas, London, and Southwestern Ontario seeking residential plumbing service
- Property Managers managing multi-unit properties and complexes
- Landlords with rental properties requiring tenant-safe repairs and compliance-focused work
- Builders and developers in St. Thomas and London needing new construction plumbing

## Location + Business Hours
- Headquarters: St. Thomas, Ontario, Canada
- Service Area: St. Thomas, London, Aylmer, Woodstock, Tillsonburg, Dutton, Mount Brydges, Port Stanley, and 20+ communities across Southwestern Ontario
- Hours: Open 24/7 for emergency service
- Phone: (226) 667-3511
- Email: info@jumboplumbing.ca

## Company Values
- BRAVE Standard: Belief (no shortcuts), Respect (for homes and people), Accountability (own every job), Value (honest pricing), Empathy (calm, prepared service)
- Family-owned and operated, not a franchise or national chain
- Community involvement includes Big Brothers & Big Sisters, St. Thomas Community Christian School, Hike for Hospice, and local sponsorships

## Installed Brands
- Bradford White — water heaters
- Rheem — water heaters
- AO Smith — water heaters
- Moen — fixtures
- Delta — fixtures
- Gerber — fixtures
- Excalibur — water treatment
- Sinope Sedna — smart leak detection