Family-Owned.
Built in St. Thomas.
We did not start Jumbo Plumbing to be the biggest.
We started it to be the one people trust.
And somewhere along the way, we became both.
Where It All Started
Before Jumbo Plumbing ever had a name, it had a foundation built on grit, experience, and real-life lessons.
Richard stepped into the trade at just 18 years old at McGill University in Montreal. What followed was not just training. It was full immersion.
Five years later, a plumbing journeyman license was earned. Another five years were spent mastering complex systems including medical gas lines, high and low pressure steam, and precision pipefitting.
This was not basic plumbing.
This was discipline. Precision. Excellence under pressure.
But skill alone does not build something great.
McGill University, Montreal
Where Richard's technical foundation was built
Built Through Experience,
On and Off the Tools
Over the next two decades, Richard's journey expanded far beyond the job site — building the kind of real-world experience that no classroom can teach.
Built and scaled businesses from the ground up — learning every layer of what it takes
Flipped mid to high-end homes — developing a sharp eye for quality, craftsmanship and what lasts
Built a residential rental portfolio from scratch — understanding exactly what homeowners and landlords need
Took real risks, made hard decisions and earned every lesson — nothing handed over
Brought decades of trade mastery and business wisdom together under one roof — Jumbo Plumbing
"But like any real story, it was not all smooth sailing. There were hard chapters, pivotal turning points, and moments that demanded everything. It was through those chapters that purpose became clear."
The harder the road, the stronger the foundation it builds.
A New Chapter in St. Thomas
In St. Thomas, a new chapter began. Richard connected with a young entrepreneur who had vision, energy, and a drive to build something bigger than himself.
That partnership sparked what would eventually become Jumbo Plumbing.
Respect for homeowners
Pride in craftsmanship
Clear, honest communication
Doing the job right every time
Our Journey
Three decades of building. One purpose driving it all.
The Foundation Years
Training, licensing, and mastering complex plumbing systems at McGill University in Montreal. Apprenticed at 18. Earned a journeyman license five years later. Spent the next five mastering medical gas lines, high and low pressure steam, and precision pipefitting.
The Foundation Years
Training, licensing, and mastering complex plumbing systems at McGill University in Montreal. Apprenticed at 18. Earned a journeyman license five years later. Spent the next five mastering medical gas lines, high and low pressure steam, and precision pipefitting.
Burloak Plumbing, Burlington ON
Launched Burloak Plumbing in Burlington, ON. The first step into entrepreneurship. Built from scratch, grown through reputation.
Burloak Plumbing, Burlington ON
Launched Burloak Plumbing in Burlington, ON. The first step into entrepreneurship. Built from scratch, grown through reputation.
Real Estate and Business Growth
Expanded into real estate through rentals, flips, and business scaling. Sold Burloak Plumbing after a decade of building it.
Real Estate and Business Growth
Expanded into real estate through rentals, flips, and business scaling. Sold Burloak Plumbing after a decade of building it.
A Fresh Start in St. Thomas
Moved to St. Thomas. A new community. A new chapter. The roots of something bigger quietly taking hold.
A Fresh Start in St. Thomas
Moved to St. Thomas. A new community. A new chapter. The roots of something bigger quietly taking hold.
24-Unit Rental Portfolio
Built a residential rental portfolio of 24 units. Proof of long-term vision, discipline, and the ability to build something that lasts.
24-Unit Rental Portfolio
Built a residential rental portfolio of 24 units. Proof of long-term vision, discipline, and the ability to build something that lasts.
The Most Important Rebuild
A pivotal turning point. Deep reflection, renewed purpose, and the clarity to build something truly meaningful. This chapter reshaped everything that followed.
The Most Important Rebuild
A pivotal turning point. Deep reflection, renewed purpose, and the clarity to build something truly meaningful. This chapter reshaped everything that followed.
A Partnership With Purpose
Richard connected with George — a driven young entrepreneur with vision, energy, and a genuine desire to give back. Together they asked one question: how do we take everything we know and use it to truly serve this community?
A Partnership With Purpose
Richard connected with George — a driven young entrepreneur with vision, energy, and a genuine desire to give back. Together they asked one question: how do we take everything we know and use it to truly serve this community?
DrainCam Is Born
The answer to that question took shape as DrainCam — combining Richard's deep trade mastery with cutting-edge camera inspection technology to give homeowners real answers, not guesswork.
DrainCam Is Born
The answer to that question took shape as DrainCam — combining Richard's deep trade mastery with cutting-edge camera inspection technology to give homeowners real answers, not guesswork.
Jumbo Plumbing
A trusted, family-owned company serving St. Thomas, London, and Southwestern Ontario. Still guided by the same principle: Serve people. Do great work. Never forget where you came from.
Jumbo Plumbing
A trusted, family-owned company serving St. Thomas, London, and Southwestern Ontario. Still guided by the same principle: Serve people. Do great work. Never forget where you came from.
The BRAVE Standard
This is not just what we say. It is how we show up on every call, in every home, every single day.
Belief
We believe in doing things the right way. No shortcuts. No good enough. Just craftsmanship we are proud to stand behind.
Respect
For your home. For your time. For our team. We treat every space and every person with professionalism and care.
Accountability
We own every job from first call to final check. If something is not right, we make it right. No excuses.
Value
Every service call should deliver more than expected. Clear solutions, honest pricing, and long-term peace of mind.
Empathy
Plumbing problems are stressful. We get that. We show up calm, prepared, and ready to help. Not just to fix the issue, but to take the pressure off you.
Building Something
That Lasts
This is not just about pipes and drains.
It is about building something that lasts. For our customers, for our team, for future generations.
From humble beginnings to a growing company with a bigger vision, Jumbo Plumbing is still guided by the same principle Richard started with:
Serve people.
Do great work.
Never forget where you came from.
Jumbo Plumbing
St. Thomas, London and Southwestern Ontario